Last updated: 27 July 2026
These Terms govern access to Jomioz (web, mobile, Client Hub, and related services). By creating an account, inviting users, accepting these Terms, or using the Service, you agree to these Terms and our Privacy Policy. If you act for a company, you bind that company. Legal identity details: legal@jomioz.com.
“Account Owner” registers and bills the workspace. “Employee Users” are authorized team members. “End Users” are the Account Owner’s customers. “Customer Data” includes contacts, properties, jobs, schedules, estimates, invoices, notes, photos, signatures, messages, and similar operational content.
Jomioz is field-service software: customers/properties, scheduling and jobs, estimates and invoices, Jomioz Payments (powered by Stripe), Client Hub (approvals, deposits, e-sign, reschedule), email and (where connected) SMS/WhatsApp, checklists/time tracking, roles, and AI assist on eligible plans. Spanish Verifactu applies only after fiscal setup where those rules apply. Features depend on plan and configuration. The Service is not a substitute for your legal, tax, or safety judgment and has no guaranteed SLA unless agreed in writing.
Provide accurate registration data, keep credentials secure, and be of legal age. Optional two-factor authentication is recommended. The Account Owner controls access and is responsible for Employee Users. Use the Service only lawfully. Do not abuse security, spam, access others’ data, or process data you are not authorized to process. The Service is not designed for HIPAA PHI or cardholder data outside Stripe unless we agree in writing.
You own Customer Data and grant us a limited license to host and process it to provide and secure the Service and create aggregated de-identified statistics. For End User data you control, we act as processor/service provider under our Privacy Policy and any DPA. Request a DPA at privacy@jomioz.com.
You are responsible for consent and compliance when messaging End Users (e.g. EU ePrivacy/anti-spam; US TCPA/CAN-SPAM). Customer payments run through Jomioz Payments (powered by Stripe); Jomioz is not a bank. Verifactu/AEAT tooling, where offered, is not tax advice — you remain responsible for correct invoicing and filings in every country where you operate. Subscription fees are billed via Stripe per your plan; generally non-refundable except as required by law.
AI drafting features may be inaccurate; you must review outputs. Beta features may change or end. Integrations (Stripe for Jomioz Payments and billing, Resend, Twilio/Meta, Mapbox, OpenAI, Invopop, analytics/hosting) are subject to those providers’ terms. Card data is handled by Stripe.
Jomioz owns the Service and brand. Feedback may be used without obligation to you. Protect confidential information with reasonable care. You indemnify Jomioz against claims from your use, Customer Data, End Users, messaging/marketing, tax filings, or breach of these Terms, except to the extent caused by our gross negligence or willful misconduct.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” except non-excludable warranties. To the maximum extent permitted by law, we are not liable for indirect or consequential damages or lost profits/data. Aggregate liability in any twelve months is limited to fees you paid us in that period (or €100 / subscription-currency equivalent if none). Mandatory consumer protections in the EU/EEA/UK remain unaffected.
Cancel per plan settings or support. We may suspend or terminate for breach, unlawful use, non-payment, or risk to the Service. Export Customer Data while you have access; we do not promise indefinite post-termination hosting. Surviving clauses (IP, liability, indemnity, accrued fees) continue.
We may update these Terms by posting a new version; material changes will be communicated where appropriate. Governed by Spanish law; Spanish courts have exclusive jurisdiction subject to mandatory consumer rights you cannot waive in your country of residence.
Legal: legal@jomioz.com. Privacy: privacy@jomioz.com. Security: security@jomioz.com. See also our Privacy Policy (Europe and US) and Security page.